Shipping Policy – DIVAM ASTRO WORLD

Effective Date: June 2026

Welcome to DIVAM ASTRO WORLD. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased through our website.

Shipping Policy

At DIVAM ASTRO WORLD, we strive to ensure timely and secure delivery of all physical products. Please read the following shipping guidelines carefully before placing your order.

1. Order Processing

  • All orders are processed after successful payment confirmation.
  • Orders are generally processed within 1–3 business days.
  • During festivals, special occasions, or high-demand periods, processing times may be slightly longer.

2. Shipping Coverage

We currently ship across:

  • All major cities and regions within India.
  • Selected international locations (where applicable).

If your location is not serviceable by our courier partners, we will notify you and process a refund if necessary.

3. Estimated Delivery Time

Within India

  • Metro Cities: 3–7 Business Days
  • Other Cities & Towns: 5–10 Business Days

International Deliveries

  • Typically 10–25 Business Days depending on destination country and customs clearance procedures.

Please note that delivery timelines are estimates and may vary due to unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Promotional free shipping offers may be available from time to time.
  • International orders may incur customs duties, taxes, or import charges imposed by the destination country. Such charges are the responsibility of the customer.

5. Order Tracking

Once your order is shipped:

  • A shipping confirmation email or message will be sent.
  • Tracking details will be provided whenever available.
  • Customers can use the provided tracking information to monitor shipment status.

6. Delivery Delays

Delivery may be delayed due to:

  • Natural disasters
  • Extreme weather conditions
  • Public holidays
  • Transportation disruptions
  • Government restrictions
  • Courier partner delays

DIVAM ASTRO WORLD shall not be held responsible for delays caused by circumstances beyond our reasonable control.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

DIVAM ASTRO WORLD will not be liable for delays, losses, or failed deliveries resulting from:

  • Incorrect address information
  • Incomplete address details
  • Incorrect phone number
  • Unavailability of the recipient at the time of delivery

Additional shipping charges may apply for re-dispatching returned shipments.

8. Damaged or Lost Shipments

If you receive a damaged package:

  1. Take photographs of the package immediately.
  2. Contact us within 48 hours of delivery.
  3. Provide your order number and supporting images.

For lost shipments, we will coordinate with the courier partner to investigate and provide an appropriate resolution.

9. Digital Products & Astrology Reports

Many services offered by DIVAM ASTRO WORLD, including:

  • Astrology Reports
  • Kundali Reports
  • Personalized Consultations
  • Digital PDFs
  • Spiritual Guidance Services

are delivered electronically via email, WhatsApp, customer dashboard, or other digital means.

These services do not require physical shipping and are generally delivered within the timeframe mentioned on the respective product page.

10. Contact Us

For shipping-related questions or assistance, please contact:

DIVAM ASTRO WORLD
Website: https://divamastro.in
Email: support@divamastro.in

हिंदी (Hindi Version)

शिपिंग नीति

DIVAM ASTRO WORLD से खरीदे गए भौतिक उत्पादों की सुरक्षित और समयबद्ध डिलीवरी सुनिश्चित करने के लिए यह शिपिंग नीति बनाई गई है।

  • ऑर्डर भुगतान की पुष्टि के बाद प्रोसेस किए जाते हैं।
  • भारत में डिलीवरी सामान्यतः 3–10 कार्यदिवसों में की जाती है।
  • अंतरराष्ट्रीय डिलीवरी में 10–25 कार्यदिवस लग सकते हैं।
  • रुद्राक्ष, रत्न एवं अन्य भौतिक उत्पाद कुरियर द्वारा भेजे जाते हैं।
  • ज्योतिष रिपोर्ट, कुंडली रिपोर्ट और परामर्श सेवाएँ डिजिटल रूप से ईमेल, व्हाट्सएप या अन्य ऑनलाइन माध्यमों से भेजी जाती हैं।
  • गलत पता या संपर्क विवरण प्रदान करने पर होने वाली देरी के लिए ग्राहक स्वयं जिम्मेदार होगा।
  • किसी भी शिपिंग संबंधी सहायता के लिए कृपया हमसे संपर्क करें।

DIVAM ASTRO WORLD
Website: https://divamastro.in
Email: support@divamastro.in


DIVAM ASTRO WORLD – Trusted Vedic Astrology, Rudraksha & Spiritual Guidance Services.